/* Support portal */
.portal-section{padding:72px 0 100px;min-height:70vh}.portal-shell{max-width:980px}.narrow-shell{max-width:820px}.portal-heading{display:flex;align-items:end;justify-content:space-between;gap:30px;margin-bottom:34px}.portal-heading h1,.portal-form-card h1,.conversation-header h1{font-size:clamp(2.35rem,5vw,4rem)}.portal-heading p,.portal-form-card>p{color:var(--muted);margin:0}.portal-auth-card,.portal-form-card,.reply-card{width:min(580px,calc(100% - 32px));margin:0 auto;background:var(--surface);border:1px solid var(--line);border-radius:22px;padding:34px;box-shadow:var(--shadow)}.portal-auth-card h1{font-size:2.7rem}.portal-auth-card>p,.auth-switch{color:var(--muted)}.portal-auth-card label,.portal-form label{display:block;font-weight:700;margin:18px 0 6px}.portal-auth-card input,.portal-form input,.portal-form select,.portal-form textarea,.reply-card textarea,.status-form select{width:100%;border:1px solid var(--line);background:var(--surface);color:var(--ink);border-radius:10px;padding:12px;font:inherit}.portal-auth-card input:focus,.portal-form input:focus,.portal-form textarea:focus,.reply-card textarea:focus{outline:3px solid color-mix(in srgb,var(--blue) 20%,transparent);border-color:var(--blue)}.portal-auth-card .button{margin-top:24px}.auth-switch{text-align:center;margin:22px 0 0}.auth-switch a,.portal-signout a,.back-link{color:var(--blue);font-weight:700}.portal-empty{padding:60px 30px;text-align:center;background:var(--surface);border:1px dashed var(--line);border-radius:20px}.portal-empty h2{font-size:2rem}.portal-empty p{color:var(--muted)}.portal-empty.compact{padding:24px}.ticket-list{display:grid;gap:14px}.ticket-row{display:flex;align-items:center;justify-content:space-between;gap:28px;padding:23px 25px;background:var(--surface);border:1px solid var(--line);border-radius:16px;text-decoration:none;transition:.2s transform,.2s border-color}.ticket-row:hover{transform:translateY(-2px);border-color:var(--blue)}.ticket-row h2{font-size:1.25rem;margin:4px 0}.ticket-row p{margin:0;color:var(--muted);font-size:.9rem}.ticket-number{color:var(--muted);font-size:.78rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.ticket-meta{display:flex;align-items:flex-end;gap:9px;flex-direction:column;white-space:nowrap}.update-badge{background:var(--blue);color:white;padding:4px 9px;border-radius:999px;font-size:.72rem;font-weight:800}.status.open,.status.awaitingsupport{background:#fff1cc;color:#7a5200}.status.awaitingcustomer{background:#dbeafe;color:#174ea6}.status.resolved{background:#dcfae6;color:#087443}.status.closed{background:#e9edf2;color:#475467}.portal-signout{text-align:center;color:var(--muted);margin-top:34px}.back-link{display:inline-block;text-decoration:none;margin-bottom:22px}.portal-form-card{width:100%}.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:24px}.conversation-header{display:flex;align-items:end;justify-content:space-between;gap:25px;margin-bottom:30px}.conversation{display:grid;gap:16px}.message{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:22px 24px}.message.staff-message{border-left:4px solid var(--blue);background:color-mix(in srgb,var(--blue) 4%,var(--surface))}.message header{display:flex;align-items:center;gap:9px;margin-bottom:13px}.message header span{background:var(--blue);color:white;border-radius:999px;padding:2px 8px;font-size:.7rem;font-weight:800}.message header time{margin-left:auto;color:var(--muted);font-size:.8rem}.message-body{white-space:pre-wrap;overflow-wrap:anywhere}.reply-card{width:100%;margin-top:24px;box-shadow:none}.reply-card h2{font-size:1.4rem}.reply-card textarea{display:block;resize:vertical;margin-bottom:14px}.admin-ticket-heading{display:flex;align-items:end;justify-content:space-between;gap:30px;margin:20px 0 30px}.admin-ticket-heading h1{font-size:2.8rem;margin:5px 0}.admin-ticket-heading p{margin:0;color:#667085}.status-form{display:flex;align-items:end;gap:9px}.status-form label{font-weight:700}.status-form select{width:auto;background:white;color:#101828;min-height:48px}.admin-conversation{max-width:900px}.admin-reply{max-width:900px;margin:24px 0 0}.admin-reply p{color:#667085}.ticket-filters{display:flex;gap:8px;margin-bottom:18px}.ticket-filters a{padding:8px 13px;border:1px solid #dfe5ec;border-radius:999px;background:white;text-decoration:none;font-weight:700;font-size:.85rem}.ticket-filters a.active{background:#0d6efd;border-color:#0d6efd;color:white}.empty-cell{text-align:center;color:#667085;padding:45px}
@media(max-width:700px){.portal-heading,.conversation-header,.admin-ticket-heading{align-items:flex-start;flex-direction:column}.ticket-row{align-items:flex-start;flex-direction:column}.ticket-meta{align-items:flex-start;flex-direction:row}.portal-auth-card,.portal-form-card,.reply-card{padding:24px}.message header{align-items:flex-start;flex-wrap:wrap}.message header time{width:100%;margin-left:0}.status-form{align-items:stretch;flex-direction:column;width:100%}.form-actions{flex-direction:column-reverse}.ticket-filters{overflow-x:auto}.admin-header nav{gap:12px}.admin-header nav a:nth-last-child(2){display:none}}